top of page
Legal
Terms & Policies
Summaries below. Full agreements are presented for acceptance during account signup.
1. General ProvisionsThese Terms govern the use of the Platform (website and mobile application) and all relationships between the Platform, Businesses, and Guards.Using the Platform constitutes full and unconditional acceptance of these Terms.The Platform reserves the right to amend these Terms with 30 days' notice to users.2. Platform DescriptionThe Platform is an online marketplace connecting Businesses needing security services with Guards offering such services.The Platform is NOT a party to the transaction between the Business and the Guard.The Platform is NOT the employer of Guards and does not control how Guards perform their duties.The Platform provides only technological tools for connecting parties, processing payments, and managing shifts.3. Registration and AccountUsers must provide accurate, complete, and current information during registration.Users are responsible for maintaining the confidentiality of their account credentials.Users must immediately notify the Platform of any unauthorized access to their account.The Platform reserves the right to refuse registration or suspend accounts without explanation.Businesses must complete verification and provide documents confirming the legality of their operations.Guards must provide documents confirming valid licenses and insurance.4. Shift Creation and Fulfillment (Businesses)Businesses create job posts specifying date, time, location, hourly rate, and requirements.Businesses must provide accurate information about shifts.Businesses are responsible for site safety and compliance with applicable local laws.Businesses must promptly confirm shift start and completion.5. Shift Acceptance and Service Performance (Guards)Guards independently accept or decline offered shifts.Guards must hold all required licenses and insurance.Guards bear full responsibility for their actions during shifts.Guards must use device authentication and geolocation to confirm shift start and completion.6. Reviews and RatingsBusinesses and Guards may leave reviews about each other after shift completion.Reviews must be objective and truthful.The Platform reserves the right to remove false or abusive reviews.7. Intellectual PropertyThe Platform and all its materials are the intellectual property of the Company.Users receive a limited, non-exclusive license to use the Platform.Copying, modifying, or creating derivative works based on the Platform is prohibited.8. Limitation of Liability"THE PLATFORM IS PROVIDED 'AS IS.' WE MAKE NO WARRANTIES REGARDING THE QUALITY OF GUARDS' SERVICES OR THE RELIABILITY OF BUSINESSES. WE ARE NOTLIABLE FOR THE ACTIONS OR OMISSIONS OF USERS. THE PLATFORM'S MAXIMUMLIABILITY IS LIMITED TO THE AMOUNT PAID BY THE USER IN THE PRECEDING 6MONTHS."9. TerminationAny party may terminate use of the Platform at any time.The Platform may suspend user access for violation of these Terms.Upon suspension, the user loses access to their account and data.10. Governing Law and Dispute ResolutionThese Terms are governed by the laws of the State of Delaware (or another designated state).All disputes shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association (AAA).The parties waive the right to participate in class actions (class action waiver).
1. What Information We Collect1.1. Information Provided by Users:Name, email address, phone numberAddress, company information (for Businesses)License and insurance data (for Guards)Payment information (processed through Stripe; we do not store card data)1.2. Information Collected Automatically:Device data (type, model, OS)IP addressGeolocation (to confirm presence at the job site)Login and logout timestampsShift history1.3. What We DO NOT Collect:"We DO NOT collect, store, or transmit your biometric data (fingerprints, Face ID, facialgeometry). All biometric verification is performed locally on your device using built-infeatures of iOS (Face ID / Touch ID) or Android.""Your device sends us only a cryptographic response — whether the verification succeeded(True/False). We cannot reconstruct your face or fingerprint from this response."2. How We Use Your InformationTo provide Platform servicesTo process payments through StripeTo verify Guard identity (via device)To confirm presence at the job site (geolocation)To facilitate communication between Businesses and GuardsTo improve the Platform3. Data Sharing with Third PartiesStripe: for payment processingCloud providers: for data hostingBusinesses: only Guard information is shared (name, shift start confirmation, geolocation)We DO NOT sell your data4. Data Retention and DeletionData is retained while the account is activeAfter account deletion, data is removed within 30 daysGeolocation is retained only for completed shifts and deleted after 90 days5. Your RightsRight to access your dataRight to correct inaccurate dataRight to delete your dataRight to withdraw consentRight to data portability6. Data SecurityWe use data encryptionOnly authorized personnel have access to dataIn case of a data breach, we will notify users as required by law7. Use of CookiesWe use cookies for authentication and analyticsYou may disable cookies in your browser settings8. ChildrenThe Platform is not intended for individuals under 18 years of ageWe do not knowingly collect data from individuals under 189. Changes to This PolicyWe notify users of changes with 30 days' noticeContinued use constitutes acceptance of the updated policy
1. Business RegistrationBusinesses must provide complete and accurate company information.Businesses must complete verification through Stripe Connect as a customer/merchant.Businesses are responsible for the legality of their operations.2. Shift CreationBusinesses independently create job posts specifying:Date, shift start and end timeJob site addressHourly rateGuard requirements (licenses, firearm qualification, etc.)Businesses must provide accurate information.3. Guard SelectionBusinesses receive applications from Guards and select suitable candidates.Businesses may reject any candidate without explanation.Businesses are responsible for verifying the Guard's qualifications.4. Payment and FeesBusinesses agree to pay the shift at the stated hourly rate.Platform Commission and Insurance are added to the shift cost.All fees are displayed transparently at shift creation.5. Shift Cancellation24+ hours before shift start: Authorization is voided. No funds are charged.2–24 hours before shift start: 50% of the shift amount is charged.Less than 2 hours before shift start: 100% of the shift amount is charged.This constitutes liquidated damages — reasonable compensation to the Guard for blocked availability.6. Business LiabilityBusinesses are responsible for site safety.Businesses must comply with all applicable local laws and regulations.Businesses agree to indemnify and hold harmless the Platform from any claims arising from the Business's operations or the Guard's performance.7. TerminationBusinesses may terminate use of the Platform at any time.The Platform may suspend Businesses for violation of these Terms.
1. Independent Contractor StatusThe Guard is an independent contractor, not an employee of the Platform or any Business Client. The relationship is governed by this agreement.The Guard acknowledges and agrees that:The Guard is solely responsible for paying all federal, state, and local taxes, including Self-Employment Tax, and for filing all required tax returns;The Guard is not entitled to any employee benefits, including but not limited to health insurance, paid time off, sick leave, workers' compensation, unemployment benefits, or retirement plans;The Guard is not covered by the Platform's or Business's workers' compensation insurance;The Guard is not an agent or representative of the Platform and has no authority to enter into contracts or make commitments on behalf of the Platform.2. Control Over Work (Key Argument for 1099 Status)The Guard retains full control over how, when, and with whom to work:Schedule: The Guard is free to accept or decline any shifts offered through the Platform. The Guard is not required to accept a minimum number of shifts and may work with multiple Businesses simultaneously.Methods: The Guard independently determines the means and methods of performing their duties (within the bounds of applicable laws and licenses), uses their own equipment (vehicle, firearm, communication devices), and bears all associated costs.Substitution: The Guard has the right (subject to Business approval) to arrange for a qualified substitute to fulfill a shift, provided the substitute is also registered on the Platform and meets all applicable requirements.Payment Independence: The Guard receives payment as an independent contractor via Stripe Connect. The Platform acts solely as a payment agent and is not the Guard's employer.3. Liability and InsuranceThe Guard is required to maintain valid professional liability insurance to cover incidents occurring during shifts. The Guard bears full responsibility for their actions while on duty and agrees to indemnify and hold harmless the Platform and the Business Client from any claims, damages, or losses arising from the Guard's performance or failure to perform services.4. Special State-Specific RequirementsIMPORTANT NOTICE: Certain states have laws that explicitly prohibit classifying security guards as 1099 independent contractors.Louisiana: Pursuant to LSA-R.S. 37:3272(A)(18), a "security guard" is defined as an individual "employed by a contract security company." The Louisiana State Board of Private Security Examiners (LSBPSE) and the Department of Labor require that all security guards working in Louisiana be classified as W-2 employees, not 1099 contractors. The only permissible subcontracting relationship in Louisiana is when one licensed security company subcontracts to another licensed security company.Ohio: Similar restrictions on guard classification apply. The Platform reserves the right to:Restrict Guards domiciled in prohibited states from accepting shifts through the Platform; orRequire Businesses operating in such states to provide confirmation that Guards are classified as W-2 employees in compliance with applicable state law.5. AcceptanceThis Agreement is a standalone document requiring separate, affirmative consent (e.g., acheck-box indicating "I accept the terms"). The Guard must provide a completed W-9form for tax reporting purposes before receiving any payments through the Platform.
Terms of Service
Privacy Policy
Business Terms / Merchant Agreement
Independent Contractor Agreement (ICA)
Account Deletion
For account deletion, please go to the Account Deletion page to learn how to request deletion.
bottom of page